Frequently Asked Questions

Below are some of the most frequently asked questions. If you are not able to find an answer to your problem, please contact the HBAA at (800) 745-4222.

  1. How do I take a course?
  2. I can’t remember my username or password?
  3. I’ve registered for a course, but I can’t log back in.
  4. Are there any computer/browser requirements?
  5. Where do I take the Residential Building in Alabama exam?
  6. Why do you have to mail my QCI Certificate?
  7. When will I get my QCI Certificate?
  8. What do I do if have not received my QCI Certificate?
  9. Why am I receiving emails from Blue Sky?

 

1. How do I take a course?

Select the course or live event.
Click on the “Purchase Button”
Add to cart
Proceed to Checkout
To make a purchase, you will have to have an account.

2. I can’t remember my username or password?

Click here to set up your username and password.

3. I’ve registered for a course, but I can’t log back in.

On the Education site, click on “Sign In” at the top of the page.

4. Are there any computer/browser requirements?

No! The content is optimized to display on any device, enabling administrators and audiences to access Path LMS™ at any time from any Web-enabled device.

5. Where do I take the Residential Building in Alabama exam?

Click here to access the approved Community College List.

6. Why does HBAA have to mail my QCI Certificate?

The certificate must have a unique QCI number and expiration date as verified by an HBAA staff and required by the Alabama Department of Environmental Management.

7. When will I get my QCI Certificate?

Certificates earned in live classes will be mailed as soon as payment is received, and the tests are graded and reported to us by the instructor. Certificates earned online will be processed in 7-10 business days.

8. What do I do if I have not received my QCI Certificate?

Call or email Louise Brown at (800) 745-4222.

9. Why am I receiving emails from Blue Sky?

Blue Sky or PATH LMS is a cloud-based Learning Management System (LMS), and HBAA’s content or courses are housed on Blue Sky’s servers. This means that any system-generated emails will come to appear as Blue Sky. Please be sure to allow emails from Blue Sky so that you may receive your CEU certificates after you finish a CEU course.